Returns and Refunds Policy
- You warrant that all information provided to us by you for the purposes of the contract is complete and accurate. You make your course booking to pay the course fee in full
- The course fee will be as quoted on our site at the time of order, except in cases of obvious error. These prices, where applicable, are inclusive of GST.
- Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation.
- It is always possible that, despite our best efforts, some of the courses or course options listed on our site may be incorrectly priced. If the correct price for a course or a course option is higher than the price stated on our site, we will normally, at our discretion, either contact you or cancel your order and notify you of such cancellation. Any price paid will be refunded to you but we shall have no liability to you beyond the price paid.
- We are under no obligation to book you on a course at the incorrect (lower) price, even after we have sent you an order confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
- You cannot cancel a course booking at any time.
- We reserve the right to cancel a course by giving you notice in writing in accordance with Clause at any time up to the day before the course start date. If we cancel a course before the course start date, you will be eligible for a full refund of the course fee. We may also offer a transfer to another course as an alternative, subject to payment or refund of any difference in purchase price.
- We will process any refund due to you as soon as possible. The refund will be made using the same method of payment that you originally used to make your course booking unless otherwise expressly agreed with you. In any event you will not incur any fees as a result of this reimbursement.
If you have any questions about our Returns and Refunds Policy, please contact us: By email: firstname.lastname@example.org